PRIVATE POLICY


Fanclub is dedicated to protecting the privacy and safety of your data. We want to be completely transparent about how we use it, this policy explains what data we collect about you, why we collect it and how we use and manage your information. It also explains your choices and rights regarding this data, so please read it carefully.

WHAT WE COLLECT AND WHY

We collect your data in several ways, including when you choose to share it with us and when you shop on our online channels. The points below explain what we collect, how we collect it and why.

Your email and phone

How and why we obtain your email or phone number, and how we use this info

-When you shop on our website, we ask you for your contact info. We need your contact info to give you conformation and updates and about your order.

-You may opt in and choose to receive marketing messages from us. If you choose to receive marketing from us, we use your data to send you information from Fanclub only. You can choose to stop viewing this at any time.

Other info about you, such as your name, address, and payment details

How and why we obtain other info on you and how we use this.

-When you buy items from our website, we ask for your name, address, payment details, and contact info. We need this info to, process your order, payments and deliver the goods to you.

-When you contact us with a comment, question, or complaint, we’ll ask for information that identifies you. We need this to promptly respond to you.We may also use your feedback anonymously to improve our products and services.

HOW WE SHARE YOUR DATA

We may share your data with other companies to help us process data, host our digital channels, process payments, send communications, fulfill orders, or provide us or you with services. We store data in the United Kingdom. We also use digital and other security measures to protect your data and make sure only people who need it can access it. We require our service providers to protect your data and use it only as the law allows. They cannot use your data except in helping us provide you with products and services or as allowed by the privacy law and our contracts.

HOW WE PROTECT YOUR DATA

The privacy and security of your data is important to us. We use digital and physical security and process controls to protect your data.  We need your help to keep your data safe! When you make an account, we ask you to pick a password. If you give a friend your password, it is much harder for us to keep your data safe. You should not use the same password across sites. That makes your data much less safe, and it’s very hard for us to protect you from someone else’s breach.  

MINORS

We do not want to collect any data from people under the age of 16. If we learn that we collected any such data, we will delete it.

YOUR RIGHTS

Our goal is to serve you. We know you want to control your data and you have the right to do so. We serve customers all over the world which means data privacy laws can differ in certain countries. Here is a list of the rights you have in the European Union:

• You can ask us to correct your data or to delete some of it

• You can ask for a copy of your data or info about what we collect, why and who we share it with

• You can ask us to transfer data you gave us to other companies

• You can ask us to stop using some data

• You can ask us to stop sending you marketing

• You can make a complaint to a local data protection authority Fanclub will defend your rights and work with you to make sure you feel that your data is protected. If you have any questions regarding your rights, please Contact Us.

POLICY CHANGES

We may update this Policy from time to time. We’ll post the new policy here. This Policy was last updated on 20th May 2018.